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Frequently Asked Questions


At Carl's Collision Center we want to make your auto repair experience as easy as possible.

 01  Is Carl's Collision certified to fix my vehicle?

Our managers and technicians are trained to fix your vehicle and return it to like-new condition. We are I-Car certified, and certified by various manufacturers. 




 02  What do I drive while my vehicle is being repaired?

On-site we have Enterprise rental cars for our customers, just check if your insurance policy covers rentals. If your policy does not cover rentals you can still rent a vehicle, it will be your responsibility to pay for.




 03  Do you offer towing services?

While we do not personally offer towing services we work with several and they can be reached here:

  • Towing Service - Phone Number




 04  What does a it mean to be certified by a manufacturer?

The technicians and managers have been trained to the car manufacturers and OEM standards. So we fix your vehicle exactly how it should be repaired.  




 05  What do I do about my personal belongings while my vehicle is repaired?

We recommend that you do take personal belongings when dropping off your vehicle, however if you do forget anything in your vehicle we can get it for you.

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