
Newport
166 JT Connell Highway
Newport, RI 02840
800-624-4051
Monday-Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Fall River
1591 Bay Street
Fall River, MA 02724
508-675-5422
Monday-Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
New Bedford
550 Orchard Street
New Bedford, MA 02744
508-994-6608
Monday-Friday 8:00 AM - 5:00 PM
Frequently Asked Questions
At Carl's Collision Center we want to make your auto repair experience as easy as possible.
01 Is Carl's Collision certified to fix my vehicle?
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Our managers and technicians are trained to fix your vehicle and return it to like-new condition. We are I-Car certified, and certified by various manufacturers.
02 What do I drive while my vehicle is being repaired?
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On-site we have Enterprise rental cars for our customers, just check if your insurance policy covers rentals. If your policy does not cover rentals you can still rent a vehicle, it will be your responsibility to pay for.
03 Do you offer towing services?
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While we do not personally offer towing services we work with several and they can be reached here:
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Towing Service - Phone Number
04 What does a it mean to be certified by a manufacturer?
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The technicians and managers have been trained to the car manufacturers and OEM standards. So we fix your vehicle exactly how it should be repaired.
05 What do I do about my personal belongings while my vehicle is repaired?
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We recommend that you do take personal belongings when dropping off your vehicle, however if you do forget anything in your vehicle we can get it for you.